Online Webinar– Recorded November 2nd, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

On June 15, 2023, a PMI Webinar was conducted where Lynda Carter (LinkedIn profile) and David Davis, PMP PgMP (LinkedIn profile) discussed “Empathy when Eliciting User Knowledge” (original webinar 1 PDU).   The discussion / interaction was tremendous and there were more comments and questions than the leaders could answer.

Well, they listened to you and have now prepared a second webinar to answer most of those questions and continue the dialog.

Extracting knowledge from various workers is a key competency required for the current project professional.

Whether it involves product requirements, user acceptance criteria, creating the definition of done, determining value of stories in a backlog, or obtaining executive critical success factors, the project professional delivers many artifacts that depend on input from various knowledge workers scattered throughout the organization.

This session will focus on the approach the project professional must take to have effective elicitation sessions.

You must approach it from the knowledge worker perspective and be able to establish an environment of trust and psychological safety.

1. They will discuss the importance of humility and that you are eliciting information.
2. They will discuss the importance of seeing that environment to facilitate active listening and interactive engagement.
3. They will take a holistic approach to the elicitation including setting expectations, eliciting information, and providing feedback.
4. Finally, we will explore the impact that cultural intelligence is a factor in the overall elicitation and feedback.

Learning Objectives:

1. The importance of utilizing several components of human relationships including humility, empathy, respect, and gratitude.
2. Articulate the entire cycle of eliciting information from initial contact to knowledge exchange engagement, to paraphrase understanding, to follow-up.
3. Use Cultural Intelligence techniques to understand how knowledge extraction techniques must align with the culture of the knowledge workers.

Presenters:

Lynda Carter (LinkedIn profile) Author of The Practitioner’s Guide to Project Management: Simple, Effective Techniques That Deliver Business Value

David Davis, PMP PgMP (LinkedIn profile) is a self-proclaimed practitioner of WOW!  Dave Davis has enough credentials that all the associated acronyms would make a full bowl of vegetable soup.  A proven dynamic, creative, and enthusiastic leader.   Dave has the unique ability to share his experience in a light hearted effective style that educates and motivates.  He has shared his message in many web publications and presentations throughout Europe and North America. Few people can combine business intelligence with strong leadership and a sense for using structured Program Management to further a company’s strategy like he can. He stays on top of emerging technologies and its associated social impact, and knows what can benefit an organization.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Empathy When Eliciting User Knowledge

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded June 15st, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Extracting knowledge from various workers is a key competency required for the current project professional.

Whether it involves product requirements, user acceptance criteria, creating the definition of done, determining value of stories in a backlog, or obtaining executive critical success factors, the project professional delivers many artifacts that depend on input from various knowledge workers scattered throughout the organization.

In this session Lynda & David will focus on the approach the project professional must take to have effective elicitation sessions.  You must approach it from the knowledge worker perspective and be able to establish an environment of trust and psychological safety.

They will discuss the importance of humility and that you are eliciting information.

They  will discuss the importance of seeing that environment to facilitate active listening and interactive engagement.

They will also take a holistic approach to the elicitation including setting expectations, eliciting information, and providing feedback.

Finally, they will explore the impact that cultural intelligence is a factor in the overall elicitation and feedback.

Learning Objectives:

1. The importance of utilizing several components of human relationships including humility, empathy, respect, and gratitude.
2. Articulate the entire cycle of eliciting information from initial contact to knowledge exchange engagement, to paraphrase understanding, to follow-up.
3. Use Cultural Intelligence techniques to understand how knowledge extraction techniques must align with the culture of the knowledge workers.

Presenters:

Lynda Carter (LinkedIn profile) Author of The Practitioner’s Guide to Project Management: Simple, Effective Techniques That Deliver Business Value

David Davis, PMP PgMP (LinkedIn profile) is a self-proclaimed practitioner of WOW!  Dave Davis has enough credentials that all the associated acronyms would make a full bowl of vegetable soup.  A proven dynamic, creative, and enthusiastic leader.   Dave has the unique ability to share his experience in a light hearted effective style that educates and motivates.  He has shared his message in many web publications and presentations throughout Europe and North America. Few people can combine business intelligence with strong leadership and a sense for using structured Program Management to further a company’s strategy like he can. He stays on top of emerging technologies and its associated social impact, and knows what can benefit an organization.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Empathy When Eliciting User Knowledge

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded October 4th, 2017
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

As organizations experience on-going market pressures and workplace disruptions, determining how to lead change management is often challenging.

In order for organizations to manage change in a sustainable way, a more strategic approach should be considered.

During this webinar, Brian Hampton (LinkedIn profile) will discuss the potential benefits of advancing change management maturity and start a conversation about how to inspire change capability where employees and leaders expect and thrive on transformative opportunities.

By providing the right infrastructure and blend of experiences, organizations can improve change capability, and positively impact business outcomes. Topics will include global macro trends organizations are facing today.

This webinar will discuss:

1. The leading global macro trends organizations are facing today
2. The potential benefit of advancing OCM maturity
3. Five critical drivers of high impact change capability
4. Ways organizations can apply the five critical drivers to drive business outcomes

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
How To Inspire Change Capability

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded December 12, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

In today’s dynamic and diverse work landscape, the effective collaboration of project teams is essential for success.

This webinar, titled “Technology-Enabled Collaboration for Inclusive Project Teams,” delves into the transformative role of technology in fostering collaboration among diverse team members.

By harnessing the power of technological tools, this webinar explores how project teams can break down barriers, bridge geographical divides, and amplify the voices of those who might traditionally be excluded. Join us to discover strategies that leverage technology to create an inclusive environment, where every team member’s unique perspective and expertise are not only valued but also actively integrated into the project’s journey towards excellence.

Learning Outcomes:

Whether you are a project manager, team leader, or someone passionate about fostering inclusivity, this webinar offers insights that can reshape the way we approach collaboration in today’s interconnected world.

Presenters:

• Philippa Carol Tite, (LinkedIn profile)
• Murugi Kagotho, (LinkedIn profile)
• Neema Jain, (LinkedIn profile)
• Alex Vargas, (LinkedIn profile)
• Omar Saleem (LinkedIn profile)

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Technology Enabled Collaboration For Inclusive Project Teams

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded June 14, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

We have all faced the challenge before. We’ve been asked to solve a problem. Sometimes, the request is to actually implement a specific solution. Months of work and thousands of dollars of investment later, however, things don’t get any better.

All too often, the problem that presents itself at the outset of a project isn’t the real problem at all.

It might be a symptom of the problem. It may be proxy for the the real problem. At times, what we think we are doing is only tangentially related to the real work that needs to be done.

Digging out root causes is a skillset that matters. Taking the time to explore a problem before moving on to a solution is a vital capability. Figuring out what the actual problem is—and not what is described or perceived—is essential to ultimate success.

In this webinar, Mark Mullaly (LinkedIn profile) author of Researching the Value of Project Management provides essential insights into how to explore and evaluate problems, how to identify and explore causal relationships, and how to do the necessary but difficult work of getting to root causes.

If problem solving is essential to your role—and when it isn’t it?—this is a webinar that you won’t want to miss.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Digging For Root Causes

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 19th, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

With so much information available at our fingertips, the world continues to move faster, and communication has to be quicker to grab our attention.

Instant gratification has become the standard, and people value information only until something else pings for their attention.

In this webinar with Jennifer Grosschadl  (LinkedIn profile), learn how the age of information is impacting project communications and ways we, as project managers, can adjust and use the Communications Management knowledge area to complete successful project communications in an era with an unprecedented amount of items fighting for a project team’s attention.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
The Impact Of the Information Age On Communication Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.