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Live Webinar January 27th, 2022 – 1:00 pm to 2:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

The time is up. Our approach to enterprise comms needs a radical overhaul if, as communications and HR leaders, we truly want to stem the Great Resignation.

Employees are being overwhelmed with communication from across the organization, leading to noise and information overload, which in turn is creating tuned-out, disconnected staff.

The extent of that dangerous disconnect, that failure of communication, has been highlighted by McKinsey in the context of the great employee exodus.

Join communications expert Joanna Hall (LinkedIn profile) Communication Consultant at AFIRE Consulting to hear about enterprise communications that clearly aren’t working for the people that matter most, employees.

Joanna will:

  • Define the disconnect between leaders and employees and its detrimental effect on staff retention
  • Explain how enterprise comms sits at the heart of the problem, what has to be done about it and who needs to take the lead in tackling it
  • Share 8 steps for successful enterprise-wide communication

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
The Great Resignation: Time To Rip Up The Comms Playbook

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Live Webinar January 26th, 2022 – 12:00 pm to 1:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

  1. What is the problem or challenge we are solving with inclusion analytics?
  2. Why do we need to measure inclusion?
  3. What’s inclusion analytics anyway?
  4. What data is needed and what kinds of analyses might we do?
  5. What’s the most important data we should start with on our journey to measure and analyze inclusion?
  6. Who owns the data we need and who do we partner with to get it?
  7. How do we ensure we are doing the right things when we measure it?
  8. What are the ethics and privacy issues?

Join members of the People Intelligence Alliance Council:

As they address these questions and answer them for practitioners and vendors.

Key takeaways … You will learn:

  • The definition of inclusion and the difference between diversity, inclusion and belonging.
  • The data to start with. What are the key signals that are important to measure and analyze?
  • The ethics and privacy issues of inclusion analytics.
  • The key outcomes of inclusion analytics.

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Inclusion Analytics: Why, What, Who, & How

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Live Webinar January 25th, 2022 – 3:00 pm to 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

All humans have behavioral habits, and those habits determine our reactions to stress. Many of us are not even aware we have these habits—but you will be if you join us for this webinar on January 25.

You’ll learn about the “Social Styles” we all have, and what happens when each Style is faced with stress at work or at home.

See what happens when we go into “backup behavior” (spoiler alert: it’s not a good thing) and learn what causes these behaviors in yourself and others and how you can change your actions to address these situations in a more practical manner.

You’ll hear from Dan Day (LinkedIn profile) Director of Client Success, TRACOM Group; Jason Kiesau, (LinkedIn profile) Director of Client Partnerships & Yoann Barbosa (LinkedIn profile) Country Finance Director, US Regional Finance Director, North America Hitachi Energy  experts who have taught interpersonal skills training all over the world for a combined 50-plus years, along with a leader from Hitachi Energy who has made Resilience training a key initiative for her organization. Together, they’ll show you how to develop new habits to help build up your Resilience and communication skills.

During this webcast you’ll discover:

  • That stress is often caused by how we communicate and how we receive communication from others
  • How stress-caused Backup Behaviors ruin relationships
  • Strategies to help you understand and work through stressful situation

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Don’t Back Up Under Stress: Bounce Forward

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Live Webinar January 18th, 2022 – 1:00 pm to 2:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

In today’s uncertain and rapidly changing business environment, effective leadership is essential to driving business and talent outcomes that deliver a competitive advantage. The qualities leaders and organizations need to thrive are different than in the past, while the best ways to develop leaders have evolved.

Many organizations are grappling with how to transform their current approaches to developing leaders at all levels. Tailored development through leadership coaching is proving valuable as a core approach to enhancing leadership effectiveness.

Join Laura Chapin, (LinkedIn profile) Senior Solution Partner at CoachHub, and Deanne Rhynard, (LinkedIn profile) Chief People Officer at Olo for a conversation.

They will share insights about:

  •  The importance of developing leaders in today’s environment
  •  How digital coaching can grow and support leaders
  • Olo’s first-hand experience using digital coaching as a key lever to develop their leaders in a time of immense change
  • CoachHub’s holistic coaching framework
  • Practical tips that you can implement right away to enhance growing your leaders
  • All webinar registrants will receive a complimentary copy of CoachHub’s eBook on Learning How to Thrive During Times of Uncertainty

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Developing Resilient Leaders During Times of Uncertainty:
Using Digital Coaching To Support & Grow Leaders

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Online Webinar – Recorded July 9, 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

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PDU Of The Day has published over 10,000 Professional Development Opportunities since our launch January 1st 2011.

These articles reflect the interests of Project Managers, Business Analysts, and agile professionals from over 150 countries.

In the last two weeks of 2021, we are publishing many new opportunities, and some of our readers & editors favorite articles, as a special treat for our readers!

Each of these webinars is available online!

This is in the Second installment in an 8-part webinar series, A Billion Dollar Project Health Framework, presented by Uri Galimidi (LinkedIn profile).

The series covers an advanced yet practical framework which Project Managers can use to assess the health of their projects. The framework consists of eight key project management areas. This webinar covers the Project Leadership Team.

Uri will include:

  • A description of the key risk factors within the project management area
  • Guidelines for assessing when to raise the “Red Flag” for each risk factor
  • Guidelines on what to do with the Red Flag once you have it raised
  • Real-life case stories illustrating the risk factor and its impact on your project.

PDU Of The Day will present the series daily (this week and part of next)

To Reference the 1st  webinar in the series, A Billion Dollar Project Health Framework (Part 1): The Executive Sponsor, click here

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click To Register & View:
A Billion Dollar Project Health Framework (Part 2):
The Project Leadership Team

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This Webinar is: Highly Recommended!
Online Webinar – Recorded – August 24, 2006
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Talks At Google  (Google Talks Website @googletalks)

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PDU Of The Day has published over 10,000 Professional Development Opportunities since our launch January 1st 2011.

These articles reflect the interests of Project Managers, Business Analysts, and agile professionals from over 150 countries.

In the last two weeks of 2021, we are publishing many new opportunities, and some of our readers & editors favorite articles, as a special treat for our readers!

Each of these webinars is available online!

NOTE: This is still one of the best negotiation training sessions focusing on the intense impact that the culture dimension can have on negotiations
We HIGHLY RECOMMEND This Webinar!

There is NO Chinese word for negotiation. Tan pan translates as “Discussion or Making A Judgment”

This workshop will touch on the highlights of the differences in negotiation style of American and Chinese negotiators.

The presenter Terry Hird recommends the book  Kiss, Bow, or Shake Hands: Asia – How to Do Business in 12 Asian Countries and the others in the series as excellent negotiating resources.

The Kiss Bow or Shake Hands is a book series by Terri Morrison and includes other titles such as  Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries and Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide―From Presentations and Promotions to Communicating and Closing  as well as several others.

The “Tactics” section listed below will give you:
Excellent Lessons Learned!

There is no Chinese word for negotiation. Tan pan translates “discussion or making a judgment”. In Chinese a negotiation means a dialogue with a beginning, middle, and no end.

Based upon one of many courses and seminars, Negotiation-International teaches corporations “going global”, you will hear about the inherent sources of difficulty in these negotiations.

Different opening moves Different negotiation processes Different negotiation principles Face and guanxi (relationship) Tips for success to minimize misunderstandings and pave the way for success Bu da bu Xiang Shi: “Without a fight you do not know each other.”

Presentation Notes For Your Convenience:

Values lead to Norms lead to Behaviour.

China stats

  • 1/4 of world population (1.5 billion people)
  • rapid economic growth
  • increasing openness
  • growing consumer market
  • expanding business opportunities

What is a negotiation?

  • Americans
    • Process driven with defined goal
    • Deal/Contract
  • Chinese
    • Exchange of information, dialogue
    • No demand for a clear conclusion
    • China is a high context society:
      • “read my lips”,
      • “its not the words, its the meaning behind the words”.
      • Americans (especially men) are bad context readers.
  • Americans are looking for a contract, Chinese is looking for a relationship.
  • Consensus plays are central role. Why is that contract good for Chinese society?

Confucian system:

  • Ethics and morals.
  • Loyalty has high value.
  • “The concept of Face”:
    • You have to earn it,
    • You don’t wanna loose it.
    • You should try to build up the face of the other side in negotiations.

Decision making:

  • Chinese
    • The Balance Sheet
    • Typical Chinese tactic is to give you favours
      • and then expect you to bring the balance sheet back to even again.
    • You need to re balance constantly.
    • The word “No”
      • Avoid it!
    • To be truly powerful in china is to avoid the responsibility for your decisions.
  • Americans:
    • Do you understand?
      • Puts shame on the listener
      • Chinese: Are we being clear?
    • Americans:
      • What?
      • Chinese: Could you please repeat that as we did not understand?
    • Americans: We cannot do that. Chinese: That may be to difficult for us to do.
    • Americans:
      • Whats the problem? You said you Fedex’d us the papers but we did not get them.
      • Chinese: There must be a problem with the courier because we did not receive the papers.
    • Americans see negotiations as a conflict: the less fights needed, the better. Chinese expect to push and to be pushed back.
    • Americans: time is money.
      • Chinese: A “getting to know you” process needs time.

A single trip visa is a waste of money.

Tactics

  1. Americans: Informal.
    1. Chinese: Formal
  2. Americans: Full authority. Propose desired solutions first.
    1. Chinese: Limited authority. Explains desired goals first.
  3. Americans: Aggressive.
    1. Chinese: Questioning.
    2. Chinese are listening: “What interest you?” and then the think how they can use it against you.
  4. Americans: Impatient – make a good deal.
    1. Chinese: enduring, searching for a relationship.
  5. Chinese proverb: Chicken said to pig: “Let’s make breakfast. I supply the eggs and you supply the bacon!”
  6. Chinese often demand something that is completely unacceptable to see if you are dumb enough to accept it. It’s like an intelligence test.
  7. Americans: Openess/Honesty, Strength, Confidence, Efficiency
    1. Chinese: Face, Respect, Flexibility, Patience
  8. Framing: put the picture in a nice frame.
    1. To Chinese, the frame should be a “good for china” frame.
  9. Chinese love to host you, so they can control the events.
    1. They want you to think that they are more important than you.
    2. Do you really want to give up the opportunity to make business with us?
  10. Contracts mean nothing.
    1. They always find way to break them.
    2. And they always do
  11. “Bu da bu Xiang Shi” => “Without a fight you do not know each other.”
  12. Find the right people
  13. The decision will be made, but not by someone in the room.
  14. Avoid to much talking:
    1. The Chinese will listen and use all they find out against you.
  15. Do not talk fast!
  16. Think beyond short term!
  17. Be sensitive to timing
  18. Turn negatives into positives
    1. Show it is good for china
  19. Be flexible
  20. Avoid Becoming Indebted!
  21. Build on successes and failures
  22. Minimize your “no”s
  23. Control your emotions
  24. Increase your importance, status
    1. but, be yourself – You are not Chinese!
    2. the government will most likely be involved.

Presenter: Terry Hird, UC Berkeley, Founder of Negotiation-International, has 25+ years of international business and negotiation under his belt. Terry’s work as a business owner, consultant and educator has brought him into contact with top business, organizations and learning institutions around the world. He has done business and negotiation in more than 50 countries throughout Asia, Europe, The Middle East, South America, and Africa.  Learn more about Terry & Negotiation-International.

Or Click To Watch On YouTube:
Comparing American & Chinese Negotiation Styles

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