Online Webinar– Recorded June 13th 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Association for Project Management – APM

Successful stakeholder engagement rests heavily on the extent to which you can engage, understand, and connect with your stakeholders. Understanding and practicing empathy is key to achieving this.

In this webinar Rebecca Collings (LinkedIn profile) & Donna Unitt (LinkedIn profile) is the APM Enabling Change Specific Interest Group (SIG) Chair, will explore the concept of empathy, explain the value of empathy when engaging with stakeholders, provide ideas to help you practice empathy, and offer practical guidance on effective empathy mapping.

Empathy mapping will provide you with the ability to understand and connect with your stakeholders to reveal valuable information and insights.

Learn about the importance of connecting with your stakeholders and understanding what they think, feel, say and do so that you can structure your change for success.

Join this webinar to learn about the meaning and value of empathy, techniques to build your empathy ‘muscle’ and how to use empathy mapping for your projects.

Click To Watch On YouTube:
Empathy: The Secret Ingredient To Successful Change Engagement

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded November 2nd, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

On June 15, 2023, a PMI Webinar was conducted where Lynda Carter (LinkedIn profile) and David Davis, PMP PgMP (LinkedIn profile) discussed “Empathy when Eliciting User Knowledge” (original webinar 1 PDU).   The discussion / interaction was tremendous and there were more comments and questions than the leaders could answer.

Well, they listened to you and have now prepared a second webinar to answer most of those questions and continue the dialog.

Extracting knowledge from various workers is a key competency required for the current project professional.

Whether it involves product requirements, user acceptance criteria, creating the definition of done, determining value of stories in a backlog, or obtaining executive critical success factors, the project professional delivers many artifacts that depend on input from various knowledge workers scattered throughout the organization.

This session will focus on the approach the project professional must take to have effective elicitation sessions.

You must approach it from the knowledge worker perspective and be able to establish an environment of trust and psychological safety.

1. They will discuss the importance of humility and that you are eliciting information.
2. They will discuss the importance of seeing that environment to facilitate active listening and interactive engagement.
3. They will take a holistic approach to the elicitation including setting expectations, eliciting information, and providing feedback.
4. Finally, we will explore the impact that cultural intelligence is a factor in the overall elicitation and feedback.

Learning Objectives:

1. The importance of utilizing several components of human relationships including humility, empathy, respect, and gratitude.
2. Articulate the entire cycle of eliciting information from initial contact to knowledge exchange engagement, to paraphrase understanding, to follow-up.
3. Use Cultural Intelligence techniques to understand how knowledge extraction techniques must align with the culture of the knowledge workers.

Presenters:

Lynda Carter (LinkedIn profile) Author of The Practitioner’s Guide to Project Management: Simple, Effective Techniques That Deliver Business Value

David Davis, PMP PgMP (LinkedIn profile) is a self-proclaimed practitioner of WOW!  Dave Davis has enough credentials that all the associated acronyms would make a full bowl of vegetable soup.  A proven dynamic, creative, and enthusiastic leader.   Dave has the unique ability to share his experience in a light hearted effective style that educates and motivates.  He has shared his message in many web publications and presentations throughout Europe and North America. Few people can combine business intelligence with strong leadership and a sense for using structured Program Management to further a company’s strategy like he can. He stays on top of emerging technologies and its associated social impact, and knows what can benefit an organization.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Empathy When Eliciting User Knowledge

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded June 15st, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Extracting knowledge from various workers is a key competency required for the current project professional.

Whether it involves product requirements, user acceptance criteria, creating the definition of done, determining value of stories in a backlog, or obtaining executive critical success factors, the project professional delivers many artifacts that depend on input from various knowledge workers scattered throughout the organization.

In this session Lynda & David will focus on the approach the project professional must take to have effective elicitation sessions.  You must approach it from the knowledge worker perspective and be able to establish an environment of trust and psychological safety.

They will discuss the importance of humility and that you are eliciting information.

They  will discuss the importance of seeing that environment to facilitate active listening and interactive engagement.

They will also take a holistic approach to the elicitation including setting expectations, eliciting information, and providing feedback.

Finally, they will explore the impact that cultural intelligence is a factor in the overall elicitation and feedback.

Learning Objectives:

1. The importance of utilizing several components of human relationships including humility, empathy, respect, and gratitude.
2. Articulate the entire cycle of eliciting information from initial contact to knowledge exchange engagement, to paraphrase understanding, to follow-up.
3. Use Cultural Intelligence techniques to understand how knowledge extraction techniques must align with the culture of the knowledge workers.

Presenters:

Lynda Carter (LinkedIn profile) Author of The Practitioner’s Guide to Project Management: Simple, Effective Techniques That Deliver Business Value

David Davis, PMP PgMP (LinkedIn profile) is a self-proclaimed practitioner of WOW!  Dave Davis has enough credentials that all the associated acronyms would make a full bowl of vegetable soup.  A proven dynamic, creative, and enthusiastic leader.   Dave has the unique ability to share his experience in a light hearted effective style that educates and motivates.  He has shared his message in many web publications and presentations throughout Europe and North America. Few people can combine business intelligence with strong leadership and a sense for using structured Program Management to further a company’s strategy like he can. He stays on top of emerging technologies and its associated social impact, and knows what can benefit an organization.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Empathy When Eliciting User Knowledge

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded December 12, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

In today’s dynamic and diverse work landscape, the effective collaboration of project teams is essential for success.

This webinar, titled “Technology-Enabled Collaboration for Inclusive Project Teams,” delves into the transformative role of technology in fostering collaboration among diverse team members.

By harnessing the power of technological tools, this webinar explores how project teams can break down barriers, bridge geographical divides, and amplify the voices of those who might traditionally be excluded. Join us to discover strategies that leverage technology to create an inclusive environment, where every team member’s unique perspective and expertise are not only valued but also actively integrated into the project’s journey towards excellence.

Learning Outcomes:

Whether you are a project manager, team leader, or someone passionate about fostering inclusivity, this webinar offers insights that can reshape the way we approach collaboration in today’s interconnected world.

Presenters:

• Philippa Carol Tite, (LinkedIn profile)
• Murugi Kagotho, (LinkedIn profile)
• Neema Jain, (LinkedIn profile)
• Alex Vargas, (LinkedIn profile)
• Omar Saleem (LinkedIn profile)

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Technology Enabled Collaboration For Inclusive Project Teams

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded June 14, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

We have all faced the challenge before. We’ve been asked to solve a problem. Sometimes, the request is to actually implement a specific solution. Months of work and thousands of dollars of investment later, however, things don’t get any better.

All too often, the problem that presents itself at the outset of a project isn’t the real problem at all.

It might be a symptom of the problem. It may be proxy for the the real problem. At times, what we think we are doing is only tangentially related to the real work that needs to be done.

Digging out root causes is a skillset that matters. Taking the time to explore a problem before moving on to a solution is a vital capability. Figuring out what the actual problem is—and not what is described or perceived—is essential to ultimate success.

In this webinar, Mark Mullaly (LinkedIn profile) author of Researching the Value of Project Management provides essential insights into how to explore and evaluate problems, how to identify and explore causal relationships, and how to do the necessary but difficult work of getting to root causes.

If problem solving is essential to your role—and when it isn’t it?—this is a webinar that you won’t want to miss.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Digging For Root Causes

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded June 15th, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

What good does it do participants when the trainer shows he/she can do it?

The real measure of impact is whether the lesson is caught and applied by the audience.

Breakout rooms are a tool to help you facilitate peer learning and make your job as a trainer easier.

Becky’s rule of thumb is never do for participants what they can do for themselves—even in a virtual classroom. The more active they are in their learning, the more they remember and ultimately apply.

During this free 1-hour webinar, you will:

• Discover when to use breakout rooms and how to do it effectively
• Discuss common objections from presenters and participants—and how to overcome them
• Explore how you can add a variety of exercises to keep breakout rooms engaging
• Experience effective breakout room learning activities live on Adobe Connect

Presenter:  Becky Pike Pluth (LinkedIn profile) President and CEO, The Bob Pike Group Becky has more than 17 years of exposure to Bob Pike’s Creative Training Techniques (CTT) and vast experience in cross-functional training design and delivery, project management and business operations. She easily employs a participant-centered approach to classroom training, one-on-one training and blended e-learning and author of numerous professional development training materials including:

• 101 Movie Clips that Teach and Train
• Webinars with WOW Factor: Tips, Tricks and Interactivities for Virtual Training
• SCORE 3: Super Closers, Openers, Revisiters, Energizers
• SCORE for Technical Training, volume 4
• SCORE! for Webinar Training, volume 5

Click to register for:
Hidden Gems Of Breakout Rooms

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.