Online Webinar – Recorded June 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

One in every four C-suite executives says that their leadership teams’ initial response to a mistake or challenging situation is to distance themselves or blame others, according to Gartner.

These behaviors often result in conflicts within the team. While conflict is a natural part of the human condition, eliminating it is an impossible goal. Effective conflict management is crucial for C-suite performance, minimizing costs for businesses.

It’s crucial to consider context and engage in critical analysis of conflicts and how they can be expressed, and how each expression has distinct dynamics that affect group culture and individual growth.

By being intentional in how they handle conflict, teams have the opportunity to take control and use it as a tool to enhance the quality of their work, rather than fall victim to the negative aspects of conflict.

Join Gabriela Vogel (LinkedIn profile) Gartner Sr Director Analyst, in this Gartner leadership webinar as Gartner experts explore the types of conflict expressions, their signals and intentionality to overcome them. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Mitigate suppressed conflict by engaging in C-suite discussions that elevate suppressed voices
• Maintain empowered conflict by annually reevaluating C-suite dynamics, especially during cultural or executive transitions
• Manage amplified conflict by training members of the C-suite to choose appropriate response tactics

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
12 Ways To Navigate Conflict For Effective Leadership

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Some 75% of B2B buyers say they prefer a representative-free purchase experience, according to the Gartner 2022 B2B Buyer Survey.

It is possible this is a short-sighted, idealistic viewpoint from customers; but it is an undeniable signal that B2B brands must increase their ability to engage buyers through digital channels.

Today’s B2B buyer is an omnichannel buyer who engages in a mix of self-service digital and sales representative interactions. CMOs must determine how best to orchestrate high-value buyer engagement across a mix of digital and human channels along the buying journey.

In this webinar, Rick LaFond  (LinkedIn profile) Gartner Director Analyst will help marketing leaders determine the types of interactions that buyers find most valuable, and provide specific actions that marketing teams can take to increase omnichannel B2B buyer value.

Discussion Topics:

• Create highly valuable digital interactions that support buyer journey progression
• Enable sellers to augment digital value and deliver high-value customer interactions
• Integrate marketing and sales processes to deliver a consistent cross-channel experience

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Orchestrate High-value B2B Buyer Engagement Across Channels

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

The employee value proposition (EVP) is traditionally designed to provide an employee experience with features that meet workers’ needs.

With the shift to hybrid work as well as persistent difficulties with employee engagement and talent acquisition, organisations must offer more to remain competitive.

Chief Human Resource Officers (CHROs) must evolve their organisation’s EVP to deliver a more human deal centered around the whole person, their feelings and life experiences, connectedness and talent attraction/management.

Join this HR webinar as a Gartner expert explores what employees want and expect from their organisation’s EVP and what CHROs and HR leaders must do to deliver a more human deal in today’s environment.

You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Understand how the EVP must evolve to meet the changing needs of employees
• Identify what actions CHROs can take to build employee EVP satisfaction
• Evaluate the effectiveness of EVP offerings to maximise ROI of investment

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
HR Leaders, Evolve Your Employee Value Proposition
For Changing Work Environment

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

As customer demand fluctuates, marketing leaders aspire to deliver immediate value through personalized digital engagement but encounter capability gaps and resource constraints.

The right approach requires generating “compounding value” that catalyzes customer productivity. Join this complimentary marketing webinar to learn the specific types of commercially productive digital engagement, how certain channels can generate compounding customer value, and get examples from companies delivering catalytic digital experiences.

Discussion Topics:

• Identify capability gaps for personalized digital engagement
• Generate “compounding value” that drives more customer activity
• Get examples of companies that deliver catalytic digital experiences

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Marketing Leaders, Drive More
Commercially Productive Digital Engagement

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded May 20th, 2021,
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars  AEST: 3:00 p.m. (Sydney) | EDT

Leaders in Technology and Service Provider organisations face great opportunity and intense disruption from emerging technologies and trends that are transforming the tech industry.

Gartner’s new Emerging Technologies and Trends (ETT) research helps technology and service provider leaders identify, prioritise and effectively respond at all stages of emergence.

Join Errol Rasit (LinkedIn profile, Gartner bio) Gartner Managing Vice President & Nick Ingelbrecht (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst in this webinar to find out how Gartner’s new Emerging Technologies and Trends research can help give your organisation a competitive advantage

Discussion Topics:

• Explore the advantages of Gartner’s new Emerging Technologies and Trends (ETT) research
• How technology and service providers can anticipate and integrate emerging technologies
• Use Emerging Technologies and Trends (ETT) research to accelerate your decision making

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Accelerate Innovation With Gartner’s Emerging
Technologies & Trends Practice

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded January 24th, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

The employee-employer relationship has been challenged and changed in the last two years.

This is complicating organizations’ ability to measure the full employee experience as engagement is no longer enough.

Learn how organizations are thinking beyond engagement to build a holistic measure of employee experience, including well-being, resilience, work friction and connectedness.

Join Caroline Walsh (LinkedIn profile) Gartner VP, Team Manager & Christopher Long (LinkedIn profile) Gartner Sr Director, Advisory on this HR webinar to understand how employees value their work and how understanding those values underpins building and measuring a compelling employee experience.

Discussion Topics:

• Understand what employees actually value in their work by using a values framework
• Understand what is most important to measure
• Learn tactics to drive engagement at your organization that your employees will value most

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Measure Employee Experience Beyond Engagement

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.