Online Webinar  – Recorded May 24 2023
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: Gartner Webinars

What distinguishes the world’s best-managed supply chains?

The Gartner Supply Chain Top 25 identifies, celebrates and profiles supply chain excellence on a global scale, and by target region and industry. Now in its 19th year, the global ranking is a peer benchmark for chief supply chain officers (CSCO) and their teams, inspiring innovation and leadership.

In this supply chain webinar Mike Griswold (LinkedIn profile, Gartner bio) Gartner VP  Team Manager, Simon Bailey (LinkedIn profile, Gartner bio) Gartner VP Analyst & Pia Orup Lund (LinkedIn profile) Gartner Director Analyst; reveals the latest honorees of the Gartner Supply Chain Top 25 and how they proactively manage this transformation.

You also will learn the four characteristics that most define the world’s leading supply chains, and find out why the supply chain will be viewed as the profession of the next decade.

Discussion Topics:

• Discover the 2023 honorees of the Gartner Supply Chain Top 25
• Learn the top 4 characteristics of today’s supply chain leaders
• Find out why the supply chain will be the profession of the next decade

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Gartner Supply Chain Top 25 For 2023

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded Jan 14 2021
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

What key challenges will Chief Marketing Officers (CMOs) face in 2021?

In late 2020, Gartner surveyed nearly 400 marketing leaders to understand how they’re navigating through these difficult times, including their influence in strategic decision-making and their budget priorities.

Gartner also asked what role brands played in societal issues, from Diversity, Equality and Inclusion (DE&I) initiatives to environmental sustainability.

In this webinar Augie Ray (LinkedIn profile, Gartner bio) Gartner VP Analyst & Jay Wilson (LinkedIn profile, Gartner bio) Gartner VP Analyst reveal the results of the inaugural Gartner CMO Strategic Priorities Survey, and the actions you can take to advance your marketing efforts in the new year.

Discussion Topics:

• The impact of COVID-19 on marketing strategies and budgets
• The business and marketing strategies your peers are deploying to drive growth
• How CMOs are responding to customer and employee demand for societal impact

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The 2021 Chief Marketing Officer Top Strategic Priorities

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 22nd, 2022
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer service and support (CSS) organizations will look markedly different in the future than they do today.

As CSS leaders respond to new business priorities, changing customer expectations and technology advances, strategies and investments need to be adjusted to account for major trends affecting the future of the function.

Join this webinar as a panel of Gartner experts, Eric Keller (LinkedIn profile) Gartner Sr Director, Research; Emily Potosky (LinkedIn profile) Gartner Director, Research; Craig Riley (LinkedIn profile) Gartner Director Analyst; Deborah Alvord (LinkedIn profile) Gartner VP Analyst look at the key trends shaping the future of customer service and support. We will also explore how service organizations can shift from reactive cost-centers to predictive drivers of customer value.

Discussion Topics:

• Trends that will have the biggest impact on customer service and support over the next 3-5 years
• Gain actionable research insights to support your organization’s strategic plan
• Stay ahead of coming disruptions to customer service and support organizations

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Gartner Key Trends Shaping The Future Of
Customer Service & Support

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded March 31st, 2021
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

As we look to 2025, market changes and disruptions will present six forces that impact the very definition of what it means to be a technology and service provider.

Tech CEOs must proactively understand, assess and adapt business and operational models in response to the key impacts shaping future markets.

In this webinar Eric Hunter, (LinkedIn profile, Gartner bio) Gartner Sr. Director Analyst helps tech CEOs understand these six forces and how they will shape their vision and response.

Discussion Topics:

• The 6 forces driving change and disruption for tech CEOs as they look towards 2025
• Impacts for tech CEOs as they respond to key market forces
• Adopt pragmatic actions to best position your organization for 2025

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The 6 Forces That Will Most Impact Tech CEOs By 2025

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded March 13th 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

After adjusting to the new realities of hybrid work and talent shortages, chief marketing officers (CMOs) now have to deal with a new disruptive force of implications of generative AI (Gen AI).

According to Gartner, 47% of marketing team members are reported using Gen AI tools. In fact, 55% of marketers mention that their positions are entirely different from what they were when they first started, indicating how overwhelming the rate of technical change, organizational uncertainty, and collaborative drag can be. In order to adapt to these new realities,

CMOs must stop simply reacting to talent challenges, and develop a proactive, long term talent strategy to head off employee burnout and intent to leave while future-proofing the organization against the next inevitable talent disruption.

JoinJay Wilson (LinkedIn profile, Gartner bio) Gartner VP Analyst in this Gartner marketing webinar as they explore the state of marketing talents and what CMOs need to know now.

You will walk away from this session with answers to your vital questions, a copy of the research slides, and recommended actions to help you achieve your goals.

Discussion Topics:

• Understand the implications of Gen AI on marketing talent• Unravel strategies to mitigate employee burnout and retain talent during organizational changes• Develop a proactive marketing talent strategy for lasting competitive advantage

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
CMOs, Reshape Your Marketing Talent Strategy
In The Age Of Generative AI

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded March 13th 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

In today’s rapidly changing world, marked by successive high-impact crises, businesses are facing an innovation paradox. While 58% of non-executive directors plan to increase their risk appetite to drive growth, many organizations are scaling back on innovation initiatives.

In fact, only 16% of innovation leaders feel their organizations embrace high-risk innovation. This contradiction presents unique challenges and opportunities.

Join our expert Peter Skyttegaard (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst in this Gartner IT webinar as they explore how a well-organized innovation lab can become a critical ingredient to survive and thrive in this paradox, as it reveals new opportunities to generate business success.

You will explore the key steps for building an innovation lab, through an effective operating model, along with real-time examples of an organization that has successfully leveraged them to be prepared for uncertainties. You will walk away from this session with answers to your vital questions, a copy of the research slides, and recommended actions to help you achieve your goals.

Discussion Topics:

• Navigate volatility by balancing short-term and long-term business priorities
• Prepare for success with an expanded set of innovation goals
• Execute innovation with an effective operating model

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Key Elements to Navigate Through A Volatile Business Environment

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.