Online Webinar – Recorded February 26th 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars
The goal of most organizations is to grow into adaptive businesses capable of navigating through the constant tide of news that brings both illusive opportunities and challenges.
Leaders in business and technology are realizing that neither field can accomplish this in isolation; rather, they must work together to make the transition from the traditional stability of long-term investments and policies to the flexibility of adaptive assets and practices that characterize a modern, competitive business.
Join this Gartner applications webinar as Gartner expert Yefim V. Natis (LinkedIn profile, Gartner bio) Gartner Distinguished VP Analyst explores the strategic trends in business applications, platforms, and architecture, and how teams can successfully navigate ongoing digital transformation.
You will walk away from this session with answers to your vital questions, a copy of the research slides, and recommended actions to help you achieve your goals.
Discussion Topics:
- Learn how rapid technology innovation transformed the roles and the relationships of IT and business organizations
- Become an innovation leader by championing adaptive architecture through IT and business modernization
- Understand how state of the art cloud-native computing of SaaS, PaaS and IaaS are forming a new digital foundation for adaptive and continuously intelligent business
Return to the web page to watch both the live and on-demand webinar.
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Online Webinar – Recorded February 28th 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars
Generative AI promises a new solution to an age-old problem: costly assisted service.
However, Gartner predicts that customer service and support leaders who leverage generative AI to enable human contact will be more successful than those who leverage it to reduce human contact by eliminating assisted service.
This leads to the question, what are the risks, and potential benefits of generative AI in your customer service organization?
Join our panel of experts including Brady Holbrook (LinkedIn profile) Gartner Director Advisory in this Gartner customer service and support webinar as they discuss predictions for the future, including how organizations that predominantly focus their efforts on enabling human contact will better match customer preference and need for service and support.
They will also discuss how to minimize the risks associated with customer-facing generative AI, and how you can be better prepared for the emerging regulatory climate. You will walk away from this session with answers to your vital questions and a defined plan of action for your strategic goals.
Discussion Topics:
- Learn about the risks associated with improperly vetted customer-facing generative AI
- Understand how employee enablement technology can broaden the available talent pool that can perform customer-facing work
- Learn about and stay ahead of the emerging regulatory climate around AI
Return to taihe web page to watch both the live and on-demand webinar.
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Ways Of Working Technical
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Online Webinar – Recorded February 28th 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars
Technology general managers know how to lead in good times and bad, but what about in between? Leading in the middle presents unique leadership challenges shaped by macroeconomics, business buyer behaviors and GenAI technologies. The leadership vision is a playbook for leading in the middle.
While IT spending is resilient to recession, business demand and revenue generation reflect enterprise leaders’ views on the economy and their future. 2023 represented the first full year out of the pandemic and a continuation of higher interest rates in response to inflationary pressures.
The global economy did not fall into significant recession, but likewise it did not rebound into a new growth cycle.
Join Mark McDonald (LinkedIn profile, Gartner bio) Gartner Vice President & Fellow, in this Gartner general manager webinar as they highlight the impact of different drivers on high tech in 2024.
Discussion Topics:
- Understand current context and challenges as markets will remain fluid throughout the year
- Replace “growth at all cost” strategies with “efficient growth” strategies
- Capture growth opportunities in generative AI
Return to the web page to watch both the live and on-demand webinar.
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Ways Of Working Technical
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Online Webinar – Recorded January 18th 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars
Strategic cost optimization is more than just cost cutting. CIOs must drive a culture that proactively looks for ways to optimize spend prior to contractual commitment and recover current spend on projects and services that are under performing or in which there is over investment.
CIOs continue to experience cost pressures due to their geography or global pressures, making it difficult for them to help the enterprise achieve its objectives while sustaining the IT organization.
Join expert Cesar L. Lozada (LinkedIn profile, Gartner bio) Gartner Director Analyst in this Gartner IT webinar as he provides new insights into the pitfalls mature organizations avoid in their strategic cost optimization efforts and how they sustain cost efforts more effectively.
Discussion Topics:
- Common themes CIOs encounter when pursuing cost optimization
- Understand the pitfalls CIOs face during times of organizational or economic uncertainty
- Optimize your costs while finding opportunities to invest in new capabilities
Return to the web page to watch both the live and on-demand webinar.
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Author:
EdmontonPM
Apr
30
Online Webinar – Recorded January 22nd 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars
Chief audit executives (CAEs) face three large challenges as 2024 unfolds: Digitalizing the audit function; supporting critical transformation projects; and meeting expanding stakeholder expectations.
Effective CAEs have the strategic leadership capability and focus that give their organizations the highest chance of success.
Join Brian Andersen (LinkedIn profile) Gartner Sr Director, Advisory & Tim Berichon (LinkedIn profile) Gartner Sr Director Analyst in thisaudit webinar as they explore how CAEs can better understand the six components of CAE personal effectiveness, its three drivers and better business risk outcomes, as well as how to set their priorities and socialize them internally.
You will get new insights and advice from two key Gartner research projects – CAE Personal Effectiveness and CAE Priorities for 2024 – that aim to make internal audit leaders more effective.
Discussion Topics:
- Identify the behaviors, activities and processes that make CAEs personally effective
- Learn the key drivers of higher CAE personal effectiveness
- Determine the key priorities for CAEs to improve their organizations’ risk outcomes
Return to the web page to watch both the live and on-demand webinar.
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Ways Of Working Technical
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Author:
EdmontonPM
Apr
29
Online Webinar – Recorded January 16th 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars
Chief marketing officers and marketing leaders face unprecedented challenges in 2024.
Diminishing trust in traditional social media platforms and growing skepticism toward generative AI (GenAI) technologies are reshaping consumer interactions. These shifts pose significant hurdles for CMOs already grappling with the demand to achieve more with fewer resources.
At the same time, these challenges present unique opportunities. Marketers can leverage GenAI to boost efficiency and foster a culture of creativity, or they can stand out by deliberately rejecting tech trends in favor of more traditional approaches.
The Gartner 2024 Mainstream Marketing Predicts emphasize the need for agility and self-awareness in the rapidly evolving marketing landscape.Join this complimentary webinar as a panel of Gartner marketing experts explores what lies ahead for marketing in 2024 and beyond, and how marketing leaders can navigate the delicate balance between advancing technology and maintaining consumer trust.
Discussion Topics:
- Refocus customer acquisition and loyalty strategies to counter social media attrition
- Integrate GenAI technology into in-house creative processes to enhance efficiency and innovation
- Assess the impact and potential of AI-free, traditional marketing methods on brand differentiation and engagement
Panelists:
Return to the web page to watch both the live and on-demand webinar.
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Ways Of Working Technical
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
