Online Webinar – Recorded October 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Human and social services organizations remain under pressure as chief information officers (CIOs) continue to be challenged with societal disruptions.

The limited ability to recruit skilled talent further creates challenges in coping with operational workload. The emergence and expectations of new technologies, including AI tools such as large language models and generative AI (GenAI), promise significant gains.

However, AI is only one technology in a complex environment. According to the recent Gartner CIO and Technology Executive Survey, 88% of state and local government CIOs and technology executives say their organization has already deployed or expects to deploy AI by 2026. CIOs need to prioritize relevant technologies to meet various business needs and align strategic objectives with mature, scalable technologies.

Join this Gartner government IT webinar as Ben Kaner (Gartner bio) Gartner Sr Director Analyst explores how government CIOs and technology executives can inform their decisions about the timing, risks and rate of adoption for technology investments that are critical to the effective delivery of human services and social programs.

You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Understand how CIOs should prioritize technologies that meet various business needs
• Correlate crucial strategic business objectives with mature, deployable technologies
• Explore the emergence of new technologies like AI tools – large language models and GenAI

Click to register for:
Gartner Hype Cycle For Human Services In Government, 2024

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Online Webinar– Recorded 27 October, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

Every year we at PEX Network survey hundreds of operational experts to find out how they are leveraging digital technology and proven continuous improvement approaches to achieve operational excellence.

Following the release of the 2023/2024 iteration of the report this fall, we will be hosting this webinar to discuss our findings along with the key trends and challenges that will shape the year ahead.

Join the conversation and discover:

• The current state of process excellence and scope of transformation programs globally
• The top methodologies and technologies companies are looking to invest in over the next 12 months to achieve their objectives
• How organizations are leveraging AI to reinvent operational excellence and continuous improvement for the digital age

Click to register for:
Lessons learned from PEX Report 2024

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar –  Recorded September 28 2023
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Government IT projects are often prone to failure, and too often, the blame falls on CIOs and IT leaders. Much of the cause of project failure is usually unrelated to the IT department itself or the technology.

It can be attributed to an unwillingness or inability of senior government executives to engage in effective decision making, poor IT investment decision-making processes, and the failure of government executives to take responsibility for change management.

Yet, how can government IT leaders impact factors that seem beyond their control?

Join Michael Brown (LinkedIn profile, Gartner bio) Gartner Sr. Director Analyst  & Michael McFerron  (LinkedIn profile) Gartner Sr Director Analyst

to identify the six causes for government IT project failure, and how government CIOs and It leaders can address them.

Discussion Topics:

• Discover ways to engage government business/mission units for a shared outcome
• Create a structure of constant communication between government leaders, stakeholders and vendors
• Empower product managers and business stakeholders to deal with changing conditions

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Overcome The 6 Causes Of Government IT Project Failures

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded October 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

AI governance is becoming increasingly important. The criticality, scalability and democratization of AI all require governance to balance AI’s value with the new risks it poses.

AI encompasses a continually evolving technological landscape in which there are trade-offs between scale, performance, explainability, accessibility, speed, skills and cost.

This complexity together with the ambiguity intrinsic to AI’s predictive and generative nature drive the latest developments in AI governance and responsible AI.

Join this Gartner AI webinar as Svetlana Sicular (LinkedIn profile, Gartner bio) Gartner VP Analyst explores AI governance best practices and lessons learned. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Understand AI governance
• Get best practices for successful AI governance
• Apply lessons learned to balance AI value

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Apply Proven AI Governance Best Practices

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded October 21, 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

AIOps platforms analyse telemetry and event streams to transform data into meaningful patterns and enable proactive responses that reduce toil and overhead.

Artificial intelligence promises to revolutionise IT operations, but most teams struggle to see through the hype and identify pragmatic use cases and the right tools to maximise value within their organization.

Join this complimentary Gartner AI webinar as Matthew Brisse (LinkedIn profile, Gartner bio) Gartner Research VP; helps infrastructure & operations (I&O) technical professionals accelerate their AIOps journey by layering analytics tools, AIOps features and AIOps platforms.

Matthew will examine use case selection mapping for AIOps platforms to achieve visible easy wins through conventional methods or tools. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Adopt AIOps platforms that use a variety of data sources and build a comprehensive topology
• Prioritise AIOps platforms that can integrate with existing operations tools and processes
• Invest in solutions that align to your current monitoring state, strategy and portfolio

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Accelerate Your AIOps Journey

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Online Webinar – Recorded April 18th, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Technology and service providers (TSPs) should expect economic uncertainty to challenge their revenue growth goals.

Uncertainty, by definition, compromises routine strategies, rules of thumb, and assumptions. This can lead to confusion and delays in market signals, decision making, and action.

Despite these headwinds, overall IT spending increased in 2022 and will increase in 2023 – in every country and industry.

Unfortunately, this statement cannot be extended to every IT market Gartner tracks. Yet, there were TSPs that achieved breakaway growth in 2022.

In this webinar, John-David Lovelock, (LinkedIn profile, Gartner bio) Gartner Distinguished VP Analyst &Gartner expert Mark McDonald (LinkedIn profile, Gartner bio) Gartner  Vice President  will review the Global IT Spending Forecast, the CIOs’ reactions to inflation, the contextual change in digital transformation projects, and how this all affects IT markets – which are growing vs those that will retract in 2023.

Plus, they’ll review how you can use a Gartner framework to understand your exposure to and implications of uncertainty, so that you can be set up for growth in 2023 and beyond.

Discussion Topics:

• What Gartner forecasts for IT Spending growth in 2023 and beyond
• Understand which markets are positively and negatively impacted by the current uncertainties
• Gain insight from the companies that generated breakaway growth in 2022

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Gartner IT Spending Forecast:
Uncertainty Has Upset Business As Usual

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.