Live Webinar November 29th, 2023, 11:00 am – 12:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Many organizations feel comfortable — perhaps even too comfortable — adding to their customer experience (CX) to improve it, because such additive approaches are popular and often seen as the norm.

1. But what can you remove from your CX to make it better?
2. What blockers prevent a better CX, and how can you eliminate those blockers?
3. How do you utilize a “stop doing” list?

Incorporating subtractive thinking into your organization’s CX requires intentionality and focus. Join this webinar as Gartner expert Michael Chiu, (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst; explains how to utilize subtraction, the minus mindset, to improve your CX.

Discussion Topics:

• Understand blockers that prevent a better CX
• Use a subtractive approach for better CX
• Identify the most promising subtractive ideas by utilizing a structured prioritization method

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Minus Mindset: Subtract From Your Customer Experience,
Because You’re Adding Too Much

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar November 28th, 2023, 1:00 pm – 2:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Federal agencies apply zero trust requirements to optimize their organization’s risk posture.

Join this Gartner webinar, where government expert Michael Brown (LinkedIn profile, Gartner bio) Gartner Sr. Director Analyst will lead you through the history and fundamentals of zero trust and specific requirements that federal agencies are tasked with.

You’ll come away with a budget perspective on cybersecurity and a view of what Gartner’s U.S. government clients are asking us about regarding zero trust.

Discussion Topics:

• • How the U.S. federal government defines zero trust
  • Understand federal agency expectations
  • Find out about fiscal resources that might be available

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Apply Zero-Trust Principles To Improve Your
Security & Risk Posture For Federal Government

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar November 29th, 2023, 11:00 am – 12:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Organizations face a new era of geopolitical volatility marked by economic coercion, political violence, and widening digital divides. Executives must increasingly confront tough decisions about how to structure their organization’s digital infrastructure, where to operate, and how to ensure employee well-being.

Join this webinar, with insights drawn from the latest edition of the Gartner Business Quarterly, to discover how to effectively manage these types of decisions, including what you can do now to build the capabilities to manage talent risks before, during and after a geopolitical crisis.

Discussion Topics:

• Tailor digital architectures, operating models and corporate structures to geopolitical and digital risks
• Understand key inputs needed for a strategic decision about when and how to exit a region
• Gain insight into the talent strategies of top CEOs, CHROs and HR leaders, including during recent crises

Panelists:

• Alexander Kirss (LinkedIn profile) Gartner Research Principal
• Tsuneo Fujiwara (LinkedIn profile, Gartner bio) Gartner VP Analyst
• Steve Shapiro (LinkedIn profile) Gartner Principal, Research

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Managing In A Volatile & Digitally Fragmenting World

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar November 27th, 2023, 10:00 am – 11:00 am EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Data and analytics are an increasingly critical element across industries, business functions and IT disciplines, in both the private and public sectors.

Most significantly, they are key to a successful digital business. Gartner’s most recent annual predictions highlight the varied importance of data and analytics across an ever-widening range of business and IT initiatives and the use of technology to support their delivery.

In this data and analytics webinar Alan D. Duncan (LinkedIn profile, Gartner bio) Gartner VP Analyst & Sarah James (LinkedIn profile) Gartner Sr Director Analyst will explore how D&A leaders can enhance their strategic vision and delivery programs.

Discussion Topics:

• Explore the importance of data and analytics across business and IT initiatives
• Delve into 100 data & analytics strategic planning assumptions (SPAs) through 2028
• Understand the implications for your data & analytics strategies and delivery planning

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Gartner 100 Data & Analytics Predictions Through 2028

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar November 21st, 2023, 10:00 am – 11:00 am EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Software engineering leaders face continuous pressure to adopt modern architectures and technologies to support the business.

To do this well, you need to know which trends have the greatest potential impact for you and your teams to support digital business efforts within an actionable planning horizon.

In this IT webinar Joachim Herschmann (LinkedIn profile) Gartner Sr Director Analyst  will equip you to stay ahead of the curve with the top six trends you should be tracking and taking action upon to help you meet your business objectives as we head into 2024 and beyond.

Each trend represents a set of approaches and technologies that you must leverage over the next two to three years to avoid falling behind, but instead innovate and thrive amid constant disruption.

Discussion Topics:

• Build high-performing teams with an InnerSource strategy and improved developer experience
• Turbocharge software engineering by adopting AI-augmented development
• Scale software development by evolving product and platform team structures

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Gartner Top 6 Strategic Technology Trends
In Software Engineering For 2024

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar November 21st, 2023, 9:00 PM – 10:00 PM EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars  (APAC)

IT organisational design remains a top discussion for CIOs. Although it’s only one of nine components of the IT operating model, it’s the most noticeable.

CIOs must view organisational design as part of the I&T operating model design that matches business strategy.

Join this IT webinar where Gartner expert, Neha Kumar (LinkedIn profile, Gartner bio) Gartner Director Advisory; will provide practical guidance on how to think about IT organisational design and gain examples of tips, tricks and pitfalls.

Discussion Topics:

• Understand why CIOs view organisational design as key to the I&T operating model
• Learn how CIOs should structure IT when aiming for an effective I&T operating model
• Get insights into frequent questions CIOs ask Gartner about organisational design

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
IT Org Design: A Practical Approach For IT Leaders

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.