Online Webinar – Recorded October 21, 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

AIOps platforms analyse telemetry and event streams to transform data into meaningful patterns and enable proactive responses that reduce toil and overhead.

Artificial intelligence promises to revolutionise IT operations, but most teams struggle to see through the hype and identify pragmatic use cases and the right tools to maximise value within their organization.

Join this complimentary Gartner AI webinar as Matthew Brisse (LinkedIn profile, Gartner bio) Gartner Research VP; helps infrastructure & operations (I&O) technical professionals accelerate their AIOps journey by layering analytics tools, AIOps features and AIOps platforms.

Matthew will examine use case selection mapping for AIOps platforms to achieve visible easy wins through conventional methods or tools. You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Adopt AIOps platforms that use a variety of data sources and build a comprehensive topology
• Prioritise AIOps platforms that can integrate with existing operations tools and processes
• Invest in solutions that align to your current monitoring state, strategy and portfolio

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Accelerate Your AIOps Journey

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded August 9th, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Data and analytics leaders recognize there is an inherent need for data-driven business decision making, but linking this demand to specific business benefits and outcomes can be difficult, deterring stakeholder buy-in and support.

According to respondents from the Gartner 2023 CDAO Agenda Survey, only a third of data and analytics functions are effective at showing demonstrable value to their stakeholders (35%) or promoting a data-driven decision style (31%), and only one in four achieved objectives for data monetization (24%).

This makes it challenging enough to successfully define a business case that will achieve executive approval, even without hiding behind vague statements about “better decision making.” CDAOs must provide strong leadership for selling the value of data and analytics to their stakeholders.

In this webinar Alan D. Duncan (LinkedIn profile, Gartner bio) Gartner VP Analyst reveals the six steps data and analytics leaders must take to obtain buy-in from their stakeholders.

Discussion Topics:

• Set a strong vision for the desired end state and business outcomes that stakeholders care about
• Overcome inhibitors preventing progress on data and analytics initiatives
• Take immediate actions that build momentum for the business domains

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The 6 Steps To Obtain Buy-In & Sell Data & Analytics To Stakeholders

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded October 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Between licensing shifts, potential cost increases and a recent acquisition by an unfamiliar entity, IT leaders are weighing the risks and rewards of shifting away from VMware’s server virtualization platform.

With inherent disruption to your cloud, data center and edge infrastructure how can you leverage this upheaval as an opportunity and ensure your contingency planning encompasses current and future workloads?

Every private cloud has a silver lining and IT leaders can use this repositioning to migrate infrastructure, transition platforms and transform applications.

Join this complimentary Gartner IT webinar as Philip Dawson (LinkedIn profile, Gartner bio) Gartner Research VP  explores how to manage your dependence on VMware and the benefits an alternative approach may bring.

You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Changes at VMware and how to navigate new elements as they arise
• Manage your dependence on VMware vSphere
• Explore alternatives to VMware within an architecture-driven workload placement strategy

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Impact Of The VMware Transition On Your Business Success

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded October 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

As generative AI (GenAI) takes hold, marketing once again must transform at a massive pace. Marketers must become prompt engineers, technologists and strategists and still meet today’s business demands.

Chief marketing officers (CMOs) must not only create value, but prove and communicate marketing’s value on a continual basis to keep up.

Business growth goals require resource and cost optimization, even as CMOs are asked to accept more functional responsibilities.

Current marketing organizations have capability gaps that are barriers to growth, and if CMOs do not address this change, their marketing organizations will get caught in a downward vortex that will be too hard to fix.

Join this complimentary Gartner marketing webinar as a Gartner expert explores how CMOs must reinvent their marketing organizations from top to bottom to build a world-class marketing organization.

You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Understand why CMOs must reinvent the marketing function
• Identify the 15 decisions CMOs must make ahead of restructuring the marketing org
• Devise an organizational design strategy and plan that always starts with why

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
How CMOs Design A World-Class Marketing Organization

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded September 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Generative AI (GenAI) has the potential to transform the customer service and support function, but transformation is never quick or easy.

Media outlets, technology optimists and vendors have hyped the potential for rapid change in service and support, perpetuating a myth of GenAI as a cure-all with low barriers to adoption.

The reality is far more challenging. Unfortunately, many leaders underestimate the resource-intensive prerequisites essential for a successful deployment.

While leaders can quickly and cheaply buy into GenAI capabilities, doing so typically offers only incremental productivity gains. Worse yet, poorly designed capabilities risk damaging the customer experience. Leaders must recognize that a host of elements must be aligned before a potentially transformative GenAI use case can deliver results.

Working with early adopters of GenAI, Gartner identified 11 dimensions of readiness. Join this complimentary Gartner customer service and support webinar as Gartner experts will help service leaders determine which types of use cases they are ready for and which need more organizational maturity before being pursued.

Discussion Topics:

• Find out how customer service and support organizations successfully deploy GenAI
• Assess your organization against 11 dimensions of readiness
• Evaluate your readiness for GenAI use cases

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
GenAI & the Future Customer Service Experience

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded November 28, 2017
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Disrespect happens. No matter how we reinforce expectations for workplace respect, every workplace encounters those who become workplace nightmares.

If ignored or handled badly, bad behavior can devastate a project, team or organization like a wildfire. If handled early and effectively, relationships and workplace culture will be enriched.

This makes disrespect management critical – it takes skill to effectively avoid arguments, clarify misunderstandings, deal with disputes, and repair relationships. Simply put – disrespect requires intervention and direct conversations.

Disrespect can be effectively managed and even avoided if steps are taken early to reinforce behavioral expectations and devise an action plan for going forward.

Furthermore, by applying a series of thoughtful steps and tools, most be behavior can be resolved effectively.  Critical to success is learning how to engage early, using skills to identify and confront the disrespect and avoid escalation.

The focus of this webinar is on providing leaders with tools for approaching and resolving disrespect issues, before they become full-blown conflicts. Participants will learn how to assess the situation early, maturely and how to change the context of the conversation.

This webinar helps leaders use direct conversations to take the initiative to confront the problem.

Critical to disrespect management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate. Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships.

This webinar will enable participants to understand how to effectively reduce and manage workplace disrespect. More specifically, it will enable participants to enhance their communication skills and awareness.

Learn:

• To proactively engaging to confront disrespect
• To address bad behavior
• To have difficult conversations
• To tackle tough behavioral challenges
• To improve listening skills
• To enrich relationships and workplace culture
• To change the context of disrespect from negative to positive

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Control Freaks, Queen Bees & Workplace Saboteurs: Preventing, Managing & Eliminating Your Project Nightmare

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.