Live Webinar October 18th, 2023 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training 1 PDU – Free
Provider: Ken Blanchard Companies
Scott Blanchard (LinkedIn profile), President The Ken Blanchard Companies; believes that the human heart is the perfect visual image to use in remembering some important aspects of good leadership.
“The beating heart of every company is made up of the combined beating hearts of all the people within that company.
People’s heads and hands—their thinking and skills—are important, but what really differentiates a highly motivated and purposeful organization are people’s hearts.
It’s the team with heart that wins. Heart is at the center of human achievement, individually and collectively.”
It’s always the leader.
A team with heart requires a leader that creates an environment where people can feel safe bringing their heart and soul to work, says Blanchard.
“Without openness, transparency, and vulnerability, people protect their hearts. This causes them to be less than fully engaged.
“Heart and human achievement require trust. We’ve always known trust was important, but we’ve learned if people don’t believe their leader has their back or is someone they can trust with their career and their psychological safety, they protect themselves.
“People want to work with a leader who has their best interests at heart, is invested in their growth and development, and is focused on meeting their needs—not a leader whose only focus is their own agenda.”
Blanchard’s research has found that when people know they have an others-focused leader, they come to work with five intentions:
- The intention to perform
- The intention to apply discretionary energy
- The intention to cooperate
- The intention to endorse their leader and organization
- The intention to stay and grow with the organization as long as they can
The heart of the matter is dialogue.
Getting to the heart of the matter requires a set of skills, a mindset, and a process, says Blanchard.
Heart brings strategy to life.
Blanchard also uses the anatomy of the human heart to remind leaders of what needs to be attended to in any company.
“Life, love, and leadership is about getting into somebody’s heart. The human heart is part muscle, part plumbing, and part electrical.
“In our Leadership-ProfDU Of The Dayit Chain model, we teach that there are two types of leadership: strategic and operational.
Strategic leadership is our vision and plans. Operational leadership is how we are going to get there—the day-to-day goal setting, coaching, and feedback that will get us from where we are today to where we want to go tomorrow.
“Strategic leadership is important, but operational leadership is the heart that breathes life into it—or causes it to fail or achieve less.”
Heart is important in every aspect of our lives including work, says Blanchard.
“People come to work with heads, hearts, habits, aspirations, and dreams they want to put to use. Keep that alive with good leadership.”
Engagement, retention, motivation, and productivity are created through high levels of vision, purpose, and passion. In this webinar, best-selling business author and executive Scott Blanchard will share research, strategies, and day-to-day best practices you can use to dramatically increase the levels of heart—energy and enthusiasm—in your organization.
As a participant, you will:
- Explore the latest research on how trust, coaching, and an others-focused mindset impact employee intentions to stay with an organization, perform at a high level, and recommend the organization to others.
- Take a deeper look at putting research-based leadership development strategies to work in your organization—including content creation and reinforcement strategies.
- Learn day-to-day best practices of high-involvement goal setting, coaching, and performance management that you can put into use immediately.
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