Online Webinar – Recorded – August 6, 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider:  Human Capital Institute

Click to register for:
6 Engagement Trends To Fuel Your Employee Retention Strategy

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar August 22nd 2019, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

The increasing pace of change within organizations makes it more difficult than ever for customer service strategies to remain relevant.

More often than not, there is a disconnect between the strategy formulation and day-to-day implementation of plans.

Join Mark Dauigoy, (LinkedIn profile) Gartner Sr Director, Advisory; and come prepared with a list of their strategic priorities as we help you craft a customer service strategy that will remain relevant amid constant change.

Discussion Topics:

• Align customer service strategic plans to organizational goals
• Understand how to clearly measure success
• Communicate plans throughout the organization

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Setting Strategy For A Changing Customer Service Function

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded Jul 9 2019
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

2018 is behind us but there’s a lot we can learn from it:

• Who were the winningest vendors in 2018?
• Which vendors outperformed their peers and helped reshape markets?
• Are they disruptors or will disruption come for a different set of vendors?

2019 and beyond will be defined by a wave of additional disruptions and for the first time, IT spending on new technology, emerging business needs and new imperatives will not be funded by incremental spending.

There are areas of spending that are no longer increasing or declining. This money can now be funneled into new markets without pushing IT spending increases into double digit growth.

In this webinar, John-David Lovelock, (LinkedIn profile, Gartner bio) Gartner Distinguished VP Analyst, Mark McDonald (LinkedIn profile, Gartner bio) Gartner  Vice President & Fellow, Daryl C. Plummer, (LinkedIn profile, Gartner bio) Managing VP & Gartner Fellow, & Bill Ray Gartner (LinkedIn profile, Gartner bio) Sr Director Analyst  cover the world’s IT spending forecast, delve into the new technologies that are driving IT spending and the vendors that are changing the IT landscape.

Discussion Topics:

• Where Gartner sees IT spending growth in 2017 and through 2023
• The disruptive technology that is changing global spending patterns
• The winningest vendors from 2018 that are changing the IT vendor landscape

Click to register for:
IT Spending Forecast 2Q19 Update:
Market Disruptions & The Disruptors

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded June 25th 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

With the proliferation of cloud-based self-service platforms, it is becoming increasingly commonplace for business to break free from the shackles that bound them to Information Technology (IT) strategy forever.

While strategy is never a bad thing, it can be the slow-moving tanker that takes forever to change course, and in the age of agility, most companies have not aligned their strategy with agile principles, even less so IT.

Shadow IT, as it is known, has many advantages – with business possessing the ability to pursue available opportunities quickly proving the biggest plus. But it also creates many challenges.

These challenges require attention in order to prevent a shadow IT initiative from going rogue.

What are these challenges, and how do we mitigate the risk associated with them?

Join Anton Oosthuizen (LinkedIn profile), as he shares lessons learned from practical experience that can be applied by both project managers and business analysts to keep shadow IT initiatives in the light.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Shadow IT:
Creating Synergy Between Business & IT Strategy

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded  May 16 2019
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

In our hyper-competitive labor market it’s important that HR leaders continuously source and understand global labor market intelligence to help the business stay ahead.

Today’s market winners are distinguished by their use of internal data and their ability to leverage external data analysis to drive decision making.

During this webinar Scott Engler (LinkedIn profile, Gartner bio) Gartner Principal Executive Advisor HR, shares examples and insights from our most progressive clients on how they’re transforming HR into a catalyst for shaping business strategy.

Discussion Topics:

• Examples of how companies are leveraging external data to drive decisions
• How HR can shape business strategy
• Using labor market analytics to compete for talent

Click to register for:
Make Better Business Decisions With Global Labor Market Insights

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar July 16th, 2019 – 3:00 pm to 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
No More 9-Box:
A New Approach To Succession Planning & Talent Readiness

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.